No of Days 5

Price: Ksh 90000/ USD 1100

Training Course Healthcare Strategic Management Skills, Nairobi and Mombasa; Kenya

It has been noted down in several publications that some of the advantages associated with the effective implementation of strategy in organizations include improving operational efficiency, ensuring longevity of the business, improvement in the market share and profitability among others. In view of this and many other advantages, a course on strategy implementation can be an effective way of improving knowledge on the day-to-day implementation of strategy in organizations. The objective of this course therefore is to equip the learners with key principles and best practices in the strategic management process and strategy implementation specifically in the Healthcare Sector.

Who Should Apply?

This course is designed for middle- to senior-level managers working in public health from national, provincial government or international agencies and non-governmental organisations, who are responsible for health programmes in communicable and non-communicable diseases, their various administrative aspects and donor communications for the implementation of health programmes.

Duration

5 Days

Course Objectives

On completion of this course you should be able to:

i.                    Discuss why strategic management has become crucial in today’s dynamic healthcare environment.

ii.                  Trace the evolution of strategic management and discuss its conceptual foundations.

iii.               Describe and explain the concept of strategic thinking maps.

iv.               Define and differentiate between strategic management, strategic thinking, strategic planning, and managing strategic momentum.

v.                  Understand the necessity for both the analytic and emergent models of strategic management.

vi.               Understand how an organization may realize a strategy that it never intended.

vii.             Understand the benefits of strategic management for healthcare organizations.

viii.           Understand the importance of systems approaches.

ix.                Explain the links between the different levels of strategy within an organization.

x.                  Describe the various leadership roles in strategic management.

Course Content

Module 1: An Overview of Health System

·         Defining a health system

·         Components of a health system

·         Characteristics of a functioning health system

·         Challenges and emerging health Issues

·         Case study: comparison of Kenyan and Israeli health care systems

Module 2: The Blue Ocean Strategy for Healthcare

·         Understanding the principles of the Blue Oceans Strategy

·         Understand how to visualize your strategy and put it into play

·         Understand the Four Action Framework used for cost management

·         Work with the strategy canvas for patient management

·         Understand the Six path framework for creating healthcare market

·         The value innovation tool for capital and financial management

Module 3: Corporate Social Responsibility

·         What is Corporate Social Responsibility?

·         Why Corporate Social Responsibility in the healthcare system

·         Understand the relation between Social responsibility and Healthcare systems

·         Understanding the scoop for performing CSR in the healthcare Organization

·         Learn the benefits of Corporate Social Responsibility in the Healthcare system

·         Learn the activities that can be carried out under the CSR in the health sector

·         Understand the need for Ethical values and obligations in the Health Care Organizations

Module 4: Effective Strategic Planning in Healthcare Sector

·         What is strategic planning?

·         Understand the benefits of strategic planning in the healthcare system

·         Understand the main phases of creating a successful strategic plan

·         The major pitfalls in healthcare strategic plan

·         Understanding the common mistakes made during strategic planning

·         Working with performance prism model for healthcare management

·         Understand the EFQM Excellence model for understanding cause and effect relationship in the healthcare system

·         Working with the balanced scorecard model for healthcare system balancing

·         Understanding capability and marketing analysis models strategy

·         Understanding levels of health care

·         Understanding the strategic scenario model for problem tackling in the health care system

Module 5: Making use of Various Tools for Strategic planning

·         Understand the SWOT analysis for improving Healthcare market system

·         Work with the pestle analysis for Healthcare system operation

·         Understanding the cause and effect modelling

·         Work with the performance measurement design for decision making

·         Understand the VMost model for healthcare projection

·         Running performance management system

·         Understand strategic prioritization

Module 6: Introduction to Excel for Strategic Planning

·         Understand how to format dataset

·         Learn how to manipulate data in excel

·         Understand the functionality of the excel tabs

·         Learn various essential functions and formulas in excel

·         Work with pivot tables and chart for presentation and data management

·         Understand the descriptive statistics Module 10: Excel of Healthcare System Management

·         Work with Smart sheets for tracking, management and reporting in the healthcare system

·         Creating of healthcare dashboards in excel for reporting and presentation

·         Working with scorecards in excel for better performance

·         Learn excel statistics for health care system data management

·         Revenue analysis with pivot tables

·         Improving customer care services in the healthcare system

Module 7: Strategy Implementation in the Healthcare Sector

·         What is strategy implementation?

·         Translating strategy into goals and metrics

·         Aligning strategy and organization structure

·         Learn how to communicate strategic plan

·         Managing resistance and identifying possible risks

·         Leveraging the organizational culture

·         Understand power and the need of informal networks

Module 8: Generation of Informative Dashboards for Healthcare Strategy Implementation

·         Understand the benefits of working with a successful dashboard

·         Learn how to choose the best Dashboard to work with

·         Introduction to different types of dashboards

·         Work with the Hospital KPI Dashboards

·         Understand the patient satisfaction Dashboard

·         Learn the Hospital Performance Dashboard

Module 9: Making use of various Tools for Strategy Implementation

·         Understanding the implementation process

·         Work with score cards to improve Healthcare performance

·         Work with SMART strategy to improve healthcare system productivity

·         Understand the 5 implementation steps

·         Work with the health impact pyramid

Module 10: Excel of Healthcare system management

·         Work with Smart sheets for tracking, management and reporting in the healthcare system

·         Creating of healthcare dashboards in excel for reporting and presentation

·         Working with scorecards in excel for better performance

·         Learn excel statistics for health care system data management

·         Revenue analysis with pivot tables

·         Improving customer care services in the healthcare system.

Methodology

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

Key Notes

i. The participant must be conversant with English.

ii. Upon completion of training the participant will be issued with an Authorized Training Certificate

iii. Course duration is flexible and the contents can be modified to fit any number of days.

iv. The course fee includes facilitation training materials, 2 coffee breaks, buffet lunch and a Certificate upon successful completion of Training.

v. One-year post-training support Consultation and Coaching provided after the course.

vi. Payment should be done at least a week before commence of the training, to DATASTAT CONSULTANCY LTD account, as indicated in the invoice so as to enable us prepare better for you.